[xavi]

Hello Jeff, please be more descriptive and separate the problem because it can be LOTS of things.

the problem is the Chronojump software is not loading?

I assume is well installed.

Don't play with ports, platforms or chronopics now and we try to focuss the problem in the software.

Try to go to c:\program files\chronojump\ and open chronojump software

Of course if this happen to your friend, it happens to more people, then we need to go step by step in order to fix the problem.

When you anwer me this, I will tell you what to try

Thanks.